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Poederbaas processes personal data of its customers, website visitors and other contact persons. We do this to help our stakeholders as well as possible and to achieve our goals. You leave your details with Poederbaas and we can imagine that you would like to know why personal data is requested and what we do with it. In this privacy statement we explain why and how we process your personal data.
We are Poederbaas Media: A brand that sells accessories and clothing. This privacy statement applies to all our processing operations - even if we process personal data together with other parties (for example in the case of a mailing campaign). We are officially located at Trompstraat 19H, 2041 JE Zandvoort, the Netherlands.
Poederbaas processes your personal data because you place a (shop) order, use the website, fill in a contact form or sign up for the newsletter. By personal data we mean data relating to a natural person. These could include:
Poederbaas uses your data for a number of different reasons. More about that further. You can read how we process data here. We use data that we receive from you, but also data that we collect ourselves. Consider, for example, information about your visit to the website.
Contact and ordering information
Your contact and order information are the data with which we can identify you, contact you or fulfill an order. These include your name and address details, telephone number, e-mail address and possibly an invoice address.
We communicate with our customers through various channels, for example by telephone, via e-mail and SMS / WhatsApp. To make this possible, we also process personal data.
Most people register to stay up-to-date with regard to new products, sales, fun events and films from Poederbaas / partners or news items. Our goal is therefore to keep people informed. There are several ways in which we can collect your data:
Sometimes we ask for more than just your email address. Think of your name, gender and date of birth. This way we can personalize the newsletter as much as possible for you as a customer. This also prevents you from receiving e-mails that are not interesting. Don't worry, we won't do this without your permission!
If you do not want to receive emails, you can always unsubscribe by clicking unsubscribe at the bottom of the email. You can also send an email to [email protected] with the request to unsubscribe. That's how we make it easy for everyone!
Marketing and internet data
Just like almost every website, Poederbaas also uses the storage of internet data, your cookie ID, social ID, IP address and / or surfing behavior. The purpose of this is to provide the user of our website with an experience that is as personal as possible. We only do this if you give us permission to do so by means of our cookie notification.
We cannot see who you are or what company you work for.
We also use so-called adapted target groups on various social media. This means, for example, that we recognize that you have visited our website. We then send a relevant advertisement via a medium such as Facebook or Instagram.
If you do not want to see these Poederbaas advertisements on Facebook and Instagram, you can unsubscribe using the links below:
It is possible that you will still see an advertisement from Poederbaas after unsubscribing. This is the case when you fall into the general target audience (also known as "saved target audience") that we target our ads.
Improve our website
We collect personal data to improve the performance of our website. This is done, among other things, on the basis of previous visits to our website where we can see which pages you have visited. For example, we look at cookies, your IP address and browser and which pages were of interest to you.
Other personal information
This is information we can obtain from publicly available sources. We may also collect information about others if you provide it to us. This is, for example, information about an acquaintance who would like to know more about one of our products.
Due to the nature of our products, we collect information about you. It is important to us to make the process of delivering our products as simple, personalized and reliable as possible. We are always looking for ways to improve our practices and tailor them as much as possible to your personal needs. Therefore, with your consent to the extent required, we may collect personal data for the following purposes:
The delivery of our products
We use contact and address details for our administrative processes and the realization of the order. These activities include providing our products, support / service and billing.
Improvement of our webshop
Poederbaas collects your surfing, search and contact behavior based on cookie techniques, your IP address and the advertising number that is linked to the device with which you surf. This way we can see which pages, pieces of text and images you think are strong and which we need to improve. This way we can make our website perform better for our users. In addition, we can communicate relevant information to you in this way and personalize it as much as possible.
We may use your contact details to request feedback on our services / products and those of our partners. We only do this if you give us permission to do so.
Comply with our legal obligation
We may be required by law to disclose personal information as part of legal process or as required by enforcement authorities. To comply with the terms of a valid legal process, we may disclose this information without your knowledge, without your consent, and without informing you. We also reserve the right to challenge access to personal information by authorities.
Use anonymous information
We may use anonymous information to develop reports and analytics about what types of content and / or ads are viewed or skipped, for research, and for other legitimate business purposes.
At Poederbaas, we attach great importance to protecting personal information. That is why we only share data with data subjects and partners if this is strictly necessary to deliver our products or to improve the experience of our customers and users. We require them to handle your information with the same care as we do. In addition, they are only allowed to use this data for the purpose for which it was shared.
We may, with permission to the extent required, transfer your personal information to third parties. This also applies to third parties in countries outside the EU and Switzerland where the privacy rules differ from the rules that apply here.
Employees of Poederbaas
Our employees may access your personal information with permission. This group is and will be limited to only those employees who need this information to deliver our products or improve performance. In addition, they only receive the information that is necessary for the purpose for which they were shared.
In order to realize our activities, it is necessary to share your personal information with our partners. This includes name and address details and further information required to complete your order.
In addition, we work together with marketing and media partners who work with us on one goal: to optimize and personalize the experience of Poederbaas both offline and online as much as possible. Think of partners who function as intermediaries for websites and advertising platforms.
To be able to process your order, we work together with the distribution company Active Ants. This party will receive your customer number, order number, name and delivery address to ensure that they can process your package correctly.
We also work with various logistics partners, such as PostNL and DHL. Our logistics partners receive your name and delivery address from us. They need this information to deliver your package to the address you have chosen.
Buyer of our company
Other Third Parties
If necessary, we may also share personal information with carefully selected third parties, these are not recipients but "processors". We only do this when the disclosure of the data is necessary for the provision / execution of our activities. In addition, we conclude a processor agreement with all these parties, with which we ensure that they act in accordance with the new AVG guidelines. Where required by law, we will first ask for your permission. Read more below about who we share your data with.
All personal data is securely stored in our database which is secured and access is controlled so that unauthorized access is avoided. Your information will be treated with complete confidentiality and discretion. We require that third parties handle your information with the same care as we do. In addition, they are only allowed to use this data for the purpose for which it was shared. If you feel that this is not happening, please let us know immediately via [email protected]
We have also implemented several other things to protect your data. These consist of technical and policy solutions that depend on the type of data you share with us. Consider, for example, security by means of a password, antivirus and access control for (new) employees and partners.
We use the statistics program Google Analytics to improve our platform. We have taken various measures to protect the anonymity of you as a visitor. For example, a processor agreement has been concluded with Google (Analytics) and the last octet (number group) of each IP address is removed before an IP address is processed by Google Analytics. In addition, the share data option is disabled, so no data is shared with Google Analytics. This is how we guarantee your anonymity.
Poederbaas does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. The above applies at all times, unless there is a legal obligation to keep personal information longer. We store data relating to the delivery of our products for a maximum of 7 years.
When you unsubscribe from our newsletter, your personal data will be immediately removed from the mail system.
Everyone has a number of rights under the GDPR. We do our best to meet this. To exercise your rights, please contact us at [email protected] Your rights below:
We will process your request within 2 weeks. You can e-mail your request to us at [email protected]
We engage service providers for the execution of our services. These are not 'third party recipients' but processors. For example, we work together with the following suppliers:
We require all third parties to treat the information confidentially and securely and only use it to provide us with the products or services listed. We may also be required by law to disclose personal data to authorities or other third parties.
We never sell your personal information to third parties and will never misuse your data.
Cookies are small blocks of information that your internet browser stores and that collect the following data:
We reserve the right to make changes to this privacy statement. The changes take effect on the announced date of entry into force.
If you feel that your data is not properly secured or there are indications of abuse, please contact us at [email protected]
This privacy statement is valid from May 24, 2018